Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts

Thursday, 15 January 2015

PAY TO CHEAT GAMING

Well I mentioned before that I am interested in what is ... umm running or watching the gaming industry these days, due to some fecking awful attitudes among software houses, the umm...errr well one that clame to be software houses but are in effect just LABELS, like in music, that do nothing, earn much and from the sounds of things bought up any smaller oputfits after offering them an initital deal (read idiots sell their souls to the devils on that one).

Yoinks! That one kind of ... run away from me! Lol.

Anyhoo...I sent off a miffed email to UBI Soft regarding some pretty fucking funny things going on in Tom Clancy's Ghost Recon Phantoms and I received a saracastic reply! Which was kind of funny because they clearly lied, were actually the one out of the two of us to actually be thick. Gave me explanations that neithewr sounded English, nor made any sense and I was given the same answer twice. So along with all the above they clearly did not read or maybe understand (ooh back to English again) what I stated. As for explaining themselves...well feck me my old dog could manage to tell me he needed to go out for a piss?!

If you have not read my replies to just about every UK public service/office and half a dozen big retail names along with Police forces ... I do not react too well when someone is rude...or sarcastic...or an idiot, calls me an idiot ...or is arrogant!

Oh did I fail to mention that they simply closed the case without explaining themselves?

The funniest one is that below the number four question was that I spent a load of money on first a game I did not know was free, from the Game Store and then them to purchase guns because something was up with their physics which they say is impossible. At least I think they said it was impossible? Lol. Yeah except that I have a little movie of my highlighting things for sale in their game that it clearly states alters the physics of BULLETS!!

Their answer to me stating that they have cheated me by selling a game that does not state on its box is actually a FREE GAME, nor did the weapons I bought make a blind bit of difference to the game play and therefore I was ri-ped off. 

Their response?

Well its your fault, you purchased the items!

LMFAO!

Now a little copy and paste of the two correspondences with me and UBI and my losing my temper reponse to their utterly rude attitude and lies. These are always funny.

Afterwards I put up first a longish YouTube video of a game with a few odd things going on and then a short one of the section of the purchasing screen where you buy something that alters the physics of the game, as they state below that the physics of the game is locked.


EMAILS ...


Hello saintallnights,

Recently you requested personal assistance from Ubisoft Support. As we have not heard from you in the last four days your case has been closed automatically.

Below you will find our last message to you.
[GM]Celeste @ Ubisoft Customer Service :
Hello!

Here are the answers to your question:

1. This is an unfortunate case of lag.
2. I'm afraid physics would now allow for this;
3. This can be also caused by lag;
4. You were the one who decided to purchase the items worth £26.00;

Thank you for your feedback.

Regards,
[GM]Celeste

If you wish to reply to this message, please click here. Please do not reply directly to this email. 

Kind regards,
Ubisoft Customer Service

MY ANGRY REPLY...

Dear Celeste

Are you stupid?! DO they do a degree in stupid now?

Do they train you to be highly offensive as well as stupid?!

Is this UBI Softs idea of customer service to be highly offensive, stupid, be completely wrong with your answers and CLOSE THE CASE which is EXTREMELY RUDE and in all honesty HIGHLY OVER CONFIDENT in your own abilitites that we call in the UK, DELUSIONS OF GRANDEUR?!

Now I WILL SAY THIS ONE MORE TIME AND IN CAPITAL LETTERS SO THAT YOU UNDERSTAND IT YOU HALF-WIT!!


1. This is an unfortunate case of lag. (UMMM NO!! INSTEAD OF TALIMG DOWN TO SOMEONE LIKE YOUR SMART AND THEY ARE AN IDIOT WHY DONT YOU TRY AGAIN AND THIS TIME TRY ASKING?!?!)
2. I'm afraid physics would now allow for this; (WHAT THE EFF DOES THIS EVEN MEAN?!?! If this is me being shot through a wall then I am afraid your wrong, very wrong and I have a series of videos on YouTube now that show hours of play and I got shot through a wall....it is as simple as that...I did not stick my head up and then down and get shot...THAT WOULD BE LAG!!!) Your not the only people oin the bloody planet that understand computers and coding, like languages suchg as Cobol. Logo, C, C++, VC++ Visual Basic, Assembly, Binary, Pascal, Python, Java and others, your email was highly offensive and I will post it up on my gaming blog to show gamers that visit my blog)

3. This can be also caused by lag;
(NO!! MORON I DID SAY THAT I HAVE BSC APPLIED COMPUTING!!!)
(I..SHALL...EXPLAIN...SLOWLY...FOR...THIS...TO...BE...LAG...I...NEED...TO...HAVE...WALKED...INTO...LINE...OF...SIGHT...DO...YOU...UNDERSTAND...LINE...OF...SIGHT?! THERE...WAS...NO...LINE...OF...SIGHT!!! DO YOU BLOODY WELL UNDERSTAND THAT YOU OFFENSIVE IDIOT?!)

4. You were the one who decided to purchase the items worth £26.00;
COULD YOU EXPLAIN THIS IN THE CORRECT ENGLISH LANGUAGE AS THIS DOES NOT ANSWER AND SHOWS YOUR EFFING STUPID AND HIGHLY OFFENSIVE!!! This is offensive because you....havbe not even bothered to describe in your answer what it is that I PURCHASED! Just a gun with a different colour and shape?! *SIGH!!* Now when you sell items you sell them with ATTRIBUTES...I KNOW WHAT ATTRIBUTES MEANS...DO YOU!!! One GUN 38 DAMAGE takes 12 shots, one gun 26 damage takes ONE SHOT!! Do you even understand what you have done here?!


You can be as sarcastic as you like but this gets published on both YouTube, this means YOU dumb arse, and also on a gaming blog and I am sure gamers on Ghost Recon Phantoms would be interested to know how you treat and speak to the people you ask for money every 30 seconds, dumb arses!

I have a video on YouTube highlighting that your WRONG in all your answers and your also arrogrant because you CLOSED THE FILE.

Or in other words you look extremely bad and with your attitiude your only going to get worse, including ignoring this reply!


OR OR YOU TELLING CUSTOMERS THAT IT IS PERFECTLY LEGAL TO MISINFORM GAMERS AND SELL THAN STUFF THAT IS NOT, that means NOT WHAT THEY CLAIM TO BE?!?!

Want to see just one item that alters the physics of a game that apparently cannot be altered?!
YOU EFFING MORONS!!

Another series of games of some bizarro world goings on ... lol ...
Hmm 'Pay to Cheat'?! ... TRADEMARKED!!! LMFAO!


Monday, 7 July 2014

THE SONG OF THE PC WORLD IDIOT

Right I am waiting for one program to start, it has been at this for several minutes and I am not getting a fail message, error message or even acknowledgement from Windows that it has even started!

So I am now installing something else to post an audio file of me ripping crap out of someone from PC World on the phone, someone who has already lies to me in an email and obviously an idiot!

However I had no idea just how much an incompetent idiot and twat this guy was, a fecking true DICKWAD KING!!

Here is why, now I managed to record some of this but there are some facts that likely did not make it onto the tape, sometimes I really do miss the best things!!

1 He did not know where I bought my item

2 He did not know WHERE I bought my item

3 He did not know WHO I bought my item from?! ASking it if was PC World or Currys as the two are different?!

4 He did know WHERE I lived, had to ask my postcode and did not have my details up?!?!

5 He did not know what I bought and said "Oh a Corsair K70 Keyboard'?!

Now keep those in mind and I was given the same two options I was told about over the email which I will get into in a moment but I want to point out that THEY DID NOT HAVE A SINGLE ONE OF THESE BRAND NEW KEYBOARDS IN STOCK ANYWHERE!!

REMEMBER THAT!

Now think as to how they cannot replace this keyboard at all! How is this even possible?!

Now remember I have a condition that causes pain and nausea in unsuspecting situations and I was going to post about how I had been to PC World tonight to check out there stock. Only ... I was feeling odd and was only there because I was on my bike and the nausea was hitting me. Before heading home after visiting some friends I thought I was getting fed up with waiting for PC World to call me, and claiming they called me when they had not, and check to see if they had this keyboard in stock.

They did not.

They had a SteelSeries one I NEARLY bought instead of this but put it off because the keyboard was a rubber membrane one and do not tend to last with people that type or game alot and I do both! DUHHHH! LOL! This is about £80! So you see not the profe

They now had two or three Roccat Mk Pro Keyboards in stock which are normally £150 listed anywhere but on special offer, ooooh really??!, for 139.99 but are mechanical keyboards like this one!

Bugger!!

Oddly they have the Sapphire R7-250 Boost Graphics Card which I was going to get for my PC but now not and it was listed as a nVidia Graphics card which is not even close and nor was the price!

THANK .. YOU .. GOOGLE FOR ALLOWING YOUR GOOGLE DRIVE TO SHUT DOWN CHROME WITHOUT ASKING YOU BLOODY IDIOTS!!

Anyway ... I do not know WHAT I was typing before Google's increasingly crap software shut down Chrome while I was mid sentence in a blog, God is everyone bloody stupid today?! LMAO!

Right I will just finish up with the fact that you will hear the man complaining that he is only trying to help me ..

1 Despite knowing absolutely nothing of my transaction or how I bought it or even how it was delivered and where it was delivered

2 But I only have two options and he has had it explained that I suffer with a bad disability (left door keys in bike lock while I was in PC World ..... THATS what I was about tp type when Chrome shut down without warning)

My OPTIONS are ...

1 Take back to store for a full refund but phone up yet again and have a £120 Corsair Vengeance K95 Keyboard delivered to my house or local store, which takes about a week in all. I have to pay the extra too of course.

2 I have the keyboard picked up and have to mess around for a long time, his words, until I eventually get a Corsair Vengeance K95 Keyboard in my hands

Now remember I have already had him say that he has not looked at my blog, not looked at the video of me taking out of its sealed package and finding the solid metal dented, though I am not told as to why and why he is bothering to phone me anyway!

Remember this and then listen to the last half ofd tghe conversation that was already getting heated when he completely rubbished my claims about selling refurbed stock ...

1 First stating that they do not do it which is simply will have me thirsty for blood and I then say along the lines of 'oh yeah and like they are gonna tell you so how the feck would you know!' and aghast that he thinks its stupid to think that I ave not only proved it 100% of the time but despite everyone else being at it I am supposed to just take some idiot pissants word for it that because a man I have never met before tells me they do not do it I am suppose to then belive that pissed and pissed off Christmas elves got inside the box and bent the sold aluminium on the keyboard?!

Oops, that kinda ... run way from me a bit, lol.

Hmm now what was number two exactly Martin?

Oh feck it, here is the recording ...

https://drive.google.com/file/d/0B-Gt8BmyiQ1jcl8xcWpUSFp5STQ/edit?usp=sharing

This is a new way of sharing as my usual way, using Wuala by Lacie, does not want to run on my new computer?! LOL!

Any issues please leave in the comments and I will use an alternative sharing program, as it did not look like I could have an openly shared file or folder using Google Drive, which is a bit shit for me really, lol. Uploading it to alternative in case Google Drive is really crap at sharing and as really crap is what they seem intent in turning all their stuff into ...

... oh god, just had a thought. What about Chrome?! Lol, been OK but what if they screw that up?! Hmm hopefully Internet Explorer might be OK these days?! Yyyyeahhhh right, lol.

BIG EDIT:

Oh and umm The Telegraph, now going up my ratings list, seems to have reported the same as me lol ...

http://www.telegraph.co.uk/news/uknews/1432323/Dixons-is-accused-of-selling-used-goods-as-new-again.html

OH FECK! Its from 2003?!?! How have they gopt away with this for so long?!

THE RISE AND FALL OF CNET ... AND SOFTONIC

Do not, I repeat do NOT, go to these websites for anything anymore!

I have always recommended CNET to friends but now I take that back!!

I just wanted to download a audio cutter program and preferably the one I had, but stpudily forget I have a bad memory, yeah yeah go on laugh, and forgot what it was called.

I ventured onto cnet and then onto softonic and do no like the completely depraved and sad, pathetic sites they have become. Only they have now dropped even below these levels.

I downloaded one program from each and there is even more in the way of crap than they had before! It triesd to trick you into thinking that if you hit decline you wont get your software, try it! I pressed them 7 times before the software installed?! It DID install.

Only when I ran it it was absolutely shite in its GUI and best of all it would not work with WAV files?!

Then when I went to download the shite I then noticed that several things had been installed despite me clicking on decline every single time and something hijacked my browser and changed my home page and search provider?!

Now I reallyu, REALLY fecking hate it when they do that! Now they do it though yuou pressed no on eah button and I REALLY FECKING HATE THAT!

Punishment I think acceptable for wonkers like that? Bullet to the brain because I am in that sort of a mood tonight, lmao! Want to see why I am enraged? Check my next post!

So I had to go and change a few things and I then noticed that there were things I had just taken off a friends computer before the hard drive died. I know I recommended  CNET!

So I officially denounce both CNET and SOFTONIC for taking such sad and depraved routes! Funny how deception and tricks are things people normally hide from others but here on the Internet you can pick them out like apples on a tree!!

So in the case your loking for something and tosser companies like PC World, again see my next post, are not wanted then type the following, an example, into Google or that of any field for any search engine.

audio splicer freeware windows 7 -softonic -cnet

The minus sign immediately before a word will leave out all pages with that word. I did it here twice with both CNet and Softonic so that both depraved companies would be left out!

You can do this with any companies that sell refurbished goods for the full retail price like that of PC World (see next post), Argos, Very Catalogue, Littlewoods Catalogue or even B&Q.